Upstream registry is stale
Birdeye may be reflecting older CoinGecko or CoinMarketCap information.
Birdeye update checker
Do you actually need Birdeye’s paid token update?
Compare Birdeye information with upstream sources before choosing its regular or fast-track token information service.
Regular update$200 currently
Fast-track update$300 currently
Automatic upstream dataPossible
What the scan separates
The same symptom can need a completely different fix.
CheckMyMint prioritizes evidence and dependencies so you can avoid repeating a valid update or paying the wrong platform.
No reputable upstream source
A manual update becomes more appropriate when neither registry contains the project.
Propagation is still pending
Paying again during an ordinary propagation window can duplicate work without improving the outcome.
Birdeye troubleshooting guide
Diagnose the source before changing the token.
Birdeye's token information can be changed through its documented service, but a paid manual request is not always the first move. Birdeye states that it can obtain information from reputable public sources such as CoinGecko and CoinMarketCap, so an upstream correction may already be positioned to flow through.
The decision should be based on a field-by-field comparison, not on the age of one logo alone. Check the canonical metadata, Birdeye, CoinGecko, and CoinMarketCap for the name, symbol, image, description, website, socials, and contract. A manual Birdeye update is more defensible when no supported upstream registry has the correct information or when a platform-specific change is needed.
Evidence-first process
Work through the problem in this order
- 01
Capture Birdeye's current fields
Record the exact logo URL, name, description, website, socials, and chain address shown by Birdeye. A screenshot alone is insufficient when two images look similar but resolve to different asset versions.
- 02
Compare recognized upstream sources
Check whether CoinGecko or CoinMarketCap already contains the desired information. Note every matching and stale field so that you can distinguish a missing source from ordinary downstream propagation.
- 03
Validate the canonical asset
Confirm that the current metadata JSON and logo are public, stable, and consistent with the registry entries. Fixing Birdeye alone can leave the wider ecosystem split if the canonical source remains old.
- 04
Decide between monitoring and submission
If an upstream source is already correct, monitor Birdeye before purchasing a duplicate correction. If neither supported registry contains the project or the required fields, use Birdeye's official token information update service.
- 05
Keep verification claims separate
Treat token-information fields and Solana verification or reputation as different workflows. Updating a logo or description should not be described as buying verification.
Avoid unnecessary work
Common mistakes
Paying before checking CoinGecko or CoinMarketCap
Birdeye explicitly identifies those registries as information sources, so an existing correct record can materially change the recommended action.
Assuming a faster service changes eligibility
Expedited handling can change processing priority, but it does not repair unsupported evidence or inconsistent source data.
Mixing information updates with verification
A token logo and social update is a separate concern from a platform's trust, reputation, or verification state.
Worked example
Birdeye still has the previous logo
Observed
The project changed its brand, CoinGecko shows the new image and contract, but Birdeye still serves the old asset.
Diagnosis
A reputable upstream source is already correct, making this a plausible propagation issue rather than an absence of supplied information.
Smallest correct fix
Document the source comparison and monitor first. Use Birdeye's official update service only if the stale fields persist or the required change is not available upstream.
Start with the free scan
Know what needs fixing before you spend.
Birdeye answers
Frequently asked questions
How much is a Birdeye token information update?+
Birdeye currently lists a $200 regular service and a $300 fast-track service. Verify current pricing on its official page before purchasing.
Can Birdeye update automatically?+
Birdeye documents that it can obtain information from reputable public sources including CoinGecko and CoinMarketCap.
When is a manual Birdeye update appropriate?+
A manual update is more defensible when Birdeye is wrong, no recognized upstream registry has the correct fields, and the canonical logo and project links have already been validated.
Should Birdeye, CoinGecko and CoinMarketCap use identical fields?+
Core identity fields should be consistent: mint address, name, symbol, logo, website and official socials. Conflicting sources make diagnosis and propagation less predictable.
First-party references
Sources used for this guide
Third-party workflows change. CheckMyMint links to official documentation and displays when the platform rules were reviewed.