Unclassified reputation
A reputation state can suppress display even when the underlying token image is valid.
Solscan logo checker
Why isn’t your token logo showing on Solscan?
Check whether Solscan reputation—not broken metadata—is preventing your Solana token logo from appearing.
Unclassified logo visibilityMay be suppressed
Token information updateFree route available
Technical metadata errorNot always
What the scan separates
The same symptom can need a completely different fix.
CheckMyMint prioritizes evidence and dependencies so you can avoid repeating a valid update or paying the wrong platform.
Incomplete project evidence
A functioning site, public logo, neutral description, socials and project-domain email may be required.
Token-2022 metadata mismatch
The token may use a metadata extension that differs from a traditional Metaplex metadata account.
Solscan troubleshooting guide
Diagnose the source before changing the token.
A missing Solscan logo is not automatically a metadata defect. Solscan documents a reputation system in which tokens commonly begin as Unclassified, and that state can suppress the logo even when the image and metadata are technically valid.
A useful check therefore has two branches: validate the token's actual metadata path and inspect the Solscan-specific display state. If the image is publicly reachable and appears through other consumers, another metadata edit is unlikely to address a reputation restriction. The appropriate next step may be an official token information or reputation update.
Evidence-first process
Work through the problem in this order
- 01
Identify the metadata architecture
Check whether the token uses classic SPL with Metaplex metadata or Token-2022 with a metadata pointer and token metadata extension. Looking only for a Metaplex account can produce a false missing-metadata result.
- 02
Validate the public logo
Open the canonical JSON and request the image directly. Confirm that the URL is public, durable, returns an image content type, and matches the project logo rather than a temporary upload or HTML gateway page.
- 03
Check Solscan reputation separately
Review the token page for an Unclassified or other reputation label. Treat reputation as a platform policy state, not as evidence that the on-chain image pointer is broken.
- 04
Prepare first-party project evidence
For an official update, assemble a functioning website, a publicly accessible logo, a neutral project description, complete social links, and a project-domain email address where required by Solscan's guideline.
- 05
Submit once and preserve a baseline
Use Solscan's documented update route and save screenshots or field values from before submission. Monitor the reputation and visible logo without making unrelated on-chain changes while the platform review is pending.
Avoid unnecessary work
Common mistakes
Treating Unclassified as corrupted metadata
Solscan can intentionally hide a logo for this reputation state, so replacing an already valid image does not address the policy reason.
Omitting project-domain evidence
An incomplete site, missing socials, or a generic contact address can weaken an update request even when the logo file itself is valid.
Checking only the Metaplex path
Token-2022 metadata may live through extensions associated with the mint and requires different detection logic.
Worked example
A valid logo hidden by reputation
Observed
The image returns a public PNG, and Jupiter displays it, but Solscan shows an Unclassified label and no logo.
Diagnosis
The cross-platform evidence indicates that the asset works. Solscan's reputation display rule, rather than the image URI, is the likely blocker.
Smallest correct fix
Keep the working metadata unchanged and prepare a Solscan reputation or token-information update with complete, neutral project evidence.
Start with the free scan
Know what needs fixing before you spend.
Solscan answers
Frequently asked questions
Why does my logo appear elsewhere but not on Solscan?+
Solscan applies its own reputation and display rules. An Unclassified token may not display a logo even when another platform does.
Do I need to update my on-chain metadata?+
Not if the current metadata and image are valid. Check the token reputation and official Solscan update requirements first.
What evidence should I prepare for a Solscan token update?+
Prepare a functioning official website, a stable public logo, a neutral project description, working social links and a project-domain contact address where requested by Solscan.
Can Token-2022 metadata appear differently on Solscan?+
Yes. Token-2022 can expose metadata through extensions rather than a traditional Metaplex metadata account, so the correct metadata architecture must be checked first.
First-party references
Sources used for this guide
Third-party workflows change. CheckMyMint links to official documentation and displays when the platform rules were reviewed.